Frequently Asked Questions

What is the minimum age to play?

You must be at least 18 years old. We verify age during registration and may request ID before withdrawals.

Which currencies are supported?

Nepalese Rupee (NPR) is the primary wallet. Some accounts may also hold USD or INR depending on product availability.

What payment methods can I use?

Options include local bank transfer, selected e-wallets, and other channels shown in the cashier after login.

How fast are withdrawals?

Most approved requests process within stated business hours. First-time cash-outs may take longer while KYC completes.

Which games are available?

Slots, live casino, sports, lottery, and fishing arcade — see the Games section. Log in for the live catalogue.

How do I play responsibly?

Use deposit limits, session reminders, and self-exclusion in account settings. See Responsible Gaming for more.

Is my data secure?

We use encryption in transit and strict internal controls. Never share your password or OTP with anyone.

How do I contact support?

Use the Contact page or email [email protected] — agents are available 24/7.

Still need help? Contact support